/* CFS Maintenance Portal — internal ops tool, light UI, CFS orange as the brand colour. */
:root{
  --bg:#F5F6F8; --surface:#FFFFFF; --hover:#F8F9FA; --ink:#1D2329; --muted:#5F6B76; --faint:#8A949E;
  --line:#E3E6EA; --line-strong:#CDD3D9;
  --brand:#E8830C; --primary:#B85400; --primary-hover:#9E4700; --primary-soft:#FFF4E8;
  --red:#B42318; --red-bg:#FDECEC; --amber:#8A5300; --amber-bg:#FFF4DE;
  --green:#1E6B3A; --green-bg:#E7F4EC; --blue:#1A56B8; --blue-bg:#E9F0FD; --purple:#6B3FA0; --purple-bg:#F3EDFB;
  --slate:#3B5A7A; --slate-bg:#EDF2F7;
  --font:"Source Sans 3",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  --r:6px;
  color-scheme:light;
}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font-family:var(--font);font-size:15px;line-height:1.45;-webkit-font-smoothing:antialiased;-webkit-text-size-adjust:100%}
[hidden]{display:none!important}
img{max-width:100%}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:2px solid var(--brand);outline-offset:1px}
a{color:var(--primary)}
.wrap{max-width:1200px;margin:0 auto;padding-inline:24px}
@media (max-width:600px){.wrap{padding-inline:16px}}
.muted{color:var(--muted)}

/* ---------- top bar ---------- */
.top{position:sticky;top:0;z-index:20;background:var(--surface);border-bottom:1px solid var(--line);padding-top:env(safe-area-inset-top,0px)}
.top-row{display:flex;align-items:center;gap:28px;height:56px}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);flex:none}
.brand img{height:30px;width:auto;display:block}
.brand b{font-weight:600;font-size:15px;white-space:nowrap}
.brand b span{color:var(--muted);font-weight:400}
.tabs{display:flex;gap:2px;align-self:stretch;overflow-x:auto;scrollbar-width:none}
.tab{appearance:none;border:0;background:none;padding:0 12px;font-weight:500;font-size:14px;color:var(--muted);border-bottom:2px solid transparent;cursor:pointer;white-space:nowrap;display:flex;align-items:center;gap:6px}
.tab:hover{color:var(--ink)}
.tab[aria-selected="true"]{color:var(--ink);border-bottom-color:var(--brand)}
.tab .n{font-size:12px;background:var(--bg);border-radius:10px;padding:0 7px;line-height:18px;color:var(--muted);font-weight:500}
.tab .n:empty{display:none}
.tab .n.alert{background:var(--primary);color:#fff}
.who{margin-left:auto;display:flex;align-items:center;gap:12px;font-size:13px;flex:none}
.who .id{display:flex;flex-direction:column;align-items:flex-end;line-height:1.25}
.who .name{font-weight:500}
.who .role{color:var(--muted);font-size:12px}
@media (max-width:860px){
  .top-row{height:auto;flex-wrap:wrap;gap:0 16px;padding-top:10px}
  .tabs{order:3;width:100%;height:42px;margin-inline:-12px}
  .brand b span{display:none}
}
@media (max-width:480px){.who .id{display:none}}

/* ---------- buttons & fields ---------- */
.btn{appearance:none;border:1px solid var(--line-strong);background:var(--surface);border-radius:var(--r);height:34px;padding:0 12px;font-weight:500;font-size:14px;cursor:pointer;white-space:nowrap;text-decoration:none;color:var(--ink);display:inline-flex;align-items:center;justify-content:center;gap:6px}
.btn:hover{background:var(--hover);border-color:var(--faint)}
.btn.primary{background:var(--primary);border-color:var(--primary);color:#fff}
.btn.primary:hover{background:var(--primary-hover);border-color:var(--primary-hover)}
.btn.danger{color:var(--red);border-color:#F1B8B3}
.btn.danger:hover{background:var(--red-bg)}
.btn.small{height:30px;padding:0 10px;font-size:13px}
.btn:disabled{opacity:.55;cursor:not-allowed}
.btn svg{width:16px;height:16px;flex:none}
.linkbtn{appearance:none;border:0;background:none;color:var(--primary);cursor:pointer;padding:0;font-size:13px;font-weight:500}
.linkbtn:hover{text-decoration:underline}
.field{display:flex;flex-direction:column;gap:6px;min-width:0}
.field>span{font-size:13px;font-weight:500;color:var(--ink)}
.field>span .opt{color:var(--faint);font-weight:400}
.field small{color:var(--muted);font-size:12.5px}
input[type=text],input[type=search],input[type=date],input[type=number],input[type=email],input[type=password],input[type=tel],select,textarea{
  width:100%;height:36px;background:var(--surface);border:1px solid var(--line-strong);border-radius:var(--r);padding:0 10px;min-width:0;font-size:14px}
textarea{height:auto;min-height:96px;padding:8px 10px;resize:vertical;line-height:1.45}
select{padding-right:28px;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M3 4.5l3 3 3-3' fill='none' stroke='%235F6B76' stroke-width='1.5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 9px center}
input:focus,select:focus,textarea:focus{border-color:var(--brand);outline:none;box-shadow:0 0 0 3px rgba(232,131,12,.18)}
select:disabled,input:disabled{background-color:var(--bg);color:var(--muted)}
input[type=file]{font-size:13px}

main{padding-block:24px 64px}
.pagehead{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:16px;flex-wrap:wrap}
.pagehead h1{font-size:20px;font-weight:600;margin:0;letter-spacing:-.01em}
.pagehead p{margin:2px 0 0;color:var(--muted);font-size:13.5px}
.banner{border:1px solid #F5D9A8;background:var(--amber-bg);border-radius:var(--r);padding:10px 14px;margin-bottom:16px;font-size:13.5px}

/* ---------- sign-in ---------- */
.auth{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:32px 16px;gap:20px}
.auth-logo{width:min(300px,80%);height:auto}
.auth-card{width:min(400px,100%);background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:28px;display:grid;gap:16px;box-shadow:0 1px 2px rgba(16,24,40,.04)}
.auth-card h1{font-size:18px;font-weight:600;margin:0}
.auth-card .sub{color:var(--muted);margin:4px 0 0;font-size:13.5px}
.auth-card form{display:grid;gap:14px}
.auth-card .alt{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;font-size:13px}
.auth-card .msg{border-radius:var(--r);padding:10px 12px;font-size:13.5px}
.auth-card .msg.err{background:var(--red-bg);color:var(--red)}
.auth-card .msg.ok{background:var(--green-bg);color:var(--green)}
.auth-foot{color:var(--faint);font-size:12px}

/* ---------- summary bar ---------- */
.stats{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:1px;background:var(--line);border:1px solid var(--line);border-radius:8px;margin-bottom:16px;overflow:hidden}
.stat{appearance:none;border:0;background:var(--surface);text-align:left;padding:12px 16px;cursor:pointer;display:flex;flex-direction:column;gap:2px;min-width:0}
.stat:hover{background:var(--hover)}
.stat[aria-pressed="true"]{background:var(--primary-soft);box-shadow:inset 0 -2px 0 var(--brand)}
.stat .k{font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.stat .v{font-size:22px;font-weight:600;font-variant-numeric:tabular-nums;line-height:1.2}
.stat .v.red{color:var(--red)} .stat .v.amber{color:var(--amber)}
.stat .s{font-size:12px;color:var(--faint);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media (max-width:760px){.stat{padding:10px 12px}.stat .v{font-size:19px}.stat .s{display:none}}
@media (max-width:560px){.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.stat:first-child{grid-column:1/-1}}

/* ---------- toolbar ---------- */
.toolbar{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-bottom:12px}
.toolbar .search{position:relative;flex:2 1 300px;min-width:200px}
.toolbar .search svg{position:absolute;left:10px;top:50%;transform:translateY(-50%);width:16px;height:16px;color:var(--faint);pointer-events:none}
.toolbar .search input{padding-left:32px}
.toolbar select{width:auto;flex:1 1 150px;max-width:230px}
@media (max-width:1060px){.toolbar .search{flex-basis:100%}.toolbar select{max-width:none}}
@media (max-width:600px){.toolbar select{flex:1 1 calc(50% - 4px)}}

/* ---------- request table ---------- */
.table{background:var(--surface);border:1px solid var(--line);border-radius:8px;overflow:hidden}
.row,.head{display:grid;grid-template-columns:96px minmax(0,1fr) 104px 140px 160px 132px;align-items:center;gap:0 16px;padding:0 16px}
.head{height:38px;font-size:12.5px;font-weight:500;color:var(--muted);border-bottom:1px solid var(--line);background:#FAFBFC}
.row{appearance:none;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);background:none;min-height:56px;padding-block:9px;cursor:pointer;font-size:14px}
.row:last-of-type{border-bottom:0}
.row:hover{background:var(--hover)}
.ref{font-size:13px;color:var(--muted);font-variant-numeric:tabular-nums}
.t1{font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.t2{font-size:13px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cell{min-width:0}
.who-cell{font-size:13.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.none{color:var(--faint)}
.badge{display:inline-block;border-radius:4px;padding:1px 7px;font-size:12.5px;font-weight:500;white-space:nowrap;line-height:20px}
.s-new{background:var(--slate-bg);color:var(--slate)} .s-assigned,.s-scheduled{background:var(--blue-bg);color:var(--blue)}
.s-in_progress{background:var(--amber-bg);color:var(--amber)} .s-waiting{background:var(--purple-bg);color:var(--purple)}
.s-completed{background:var(--green-bg);color:var(--green)} .s-cancelled{background:var(--bg);color:var(--muted)}
.p-emergency{background:var(--red-bg);color:var(--red)} .p-high{background:var(--amber-bg);color:var(--amber)}
.p-normal{color:var(--muted);padding-inline:0} .p-low{color:var(--faint);padding-inline:0}
.due{font-size:13.5px;font-variant-numeric:tabular-nums}
.due.late{color:var(--red);font-weight:500} .due.soon{color:var(--amber);font-weight:500}
.due small{display:block;color:var(--faint);font-weight:400;font-size:12px}
@media (max-width:820px){
  .head{display:none}
  .row{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"main status" "ref due" "who prio";gap:4px 12px;padding:12px 16px}
  .c-ref{grid-area:ref}.c-main{grid-area:main}.c-prio{grid-area:prio;justify-self:end}.c-status{grid-area:status;justify-self:end}
  .c-who{grid-area:who}.c-due{grid-area:due;justify-self:end;text-align:right}
  .c-main .t1{white-space:normal}
}
.empty{padding:48px 20px;text-align:center;color:var(--muted)}
.empty b{display:block;color:var(--ink);font-size:15px;font-weight:600;margin-bottom:4px}
.listfoot{display:flex;justify-content:space-between;align-items:center;gap:12px;color:var(--muted);font-size:13px;margin-top:10px}

/* ---------- forms ---------- */
.panel{background:var(--surface);border:1px solid var(--line);border-radius:8px}
.panel-body{padding:24px;display:grid;gap:18px}
.panel-foot{display:flex;gap:8px;justify-content:flex-end;align-items:center;padding:14px 24px;border-top:1px solid var(--line);background:#FAFBFC;border-radius:0 0 8px 8px;flex-wrap:wrap}
.panel-foot .note{margin-right:auto;color:var(--muted);font-size:13px}
.formnarrow{max-width:760px}
.grid2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
@media (max-width:640px){.grid2{grid-template-columns:minmax(0,1fr)}.panel-body{padding:18px}.panel-foot{padding:12px 18px}}
.span2{grid-column:1/-1}
.radios{display:grid;border:1px solid var(--line-strong);border-radius:var(--r);overflow:hidden}
.radios label{display:grid;grid-template-columns:18px minmax(0,1fr) auto;gap:10px;align-items:start;padding:10px 12px;border-top:1px solid var(--line);cursor:pointer}
.radios label:first-child{border-top:0}
.radios label:has(input:checked){background:var(--primary-soft)}
.radios input{margin:2px 0 0;accent-color:var(--primary);width:16px;height:16px}
.radios b{font-weight:500;display:block}
.radios small{color:var(--muted);font-size:13px}
.radios .sla-hint{color:var(--faint);font-size:12.5px;white-space:nowrap;padding-top:1px}
.setup textarea{font-family:ui-monospace,"SF Mono",Menlo,Consolas,monospace;font-size:13px;min-height:220px}
.sla{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
@media (max-width:600px){.sla{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* ---------- users ---------- */
.people{overflow-x:auto}
.people table{width:100%;border-collapse:collapse;min-width:620px}
.people th{font-size:12.5px;font-weight:500;color:var(--muted);text-align:left;padding:10px 16px;background:#FAFBFC;border-bottom:1px solid var(--line)}
.people td{padding:10px 16px;border-bottom:1px solid var(--line);vertical-align:middle}
.people tr:last-child td{border-bottom:0}
.people td .em{color:var(--muted);font-size:13px}
.people select{max-width:220px}

/* ---------- ticket drawer ---------- */
.scrim{position:fixed;inset:0;background:rgba(16,24,40,.32);z-index:40}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(620px,100%);background:var(--surface);z-index:41;display:flex;flex-direction:column;box-shadow:-8px 0 32px rgba(16,24,40,.16)}
.d-head{padding:calc(12px + env(safe-area-inset-top,0px)) 24px 12px;border-bottom:1px solid var(--line);display:flex;gap:10px;align-items:center}
.d-head .x{margin-left:auto}
.d-body{flex:1;overflow-y:auto;padding:20px 24px calc(32px + env(safe-area-inset-bottom,0px));display:flex;flex-direction:column;gap:22px}
@media (max-width:600px){.d-body{padding-inline:16px}.d-head{padding-inline:16px}}
.d-title{font-size:19px;font-weight:600;line-height:1.3;margin:0;letter-spacing:-.01em}
.d-sub{color:var(--muted);font-size:13.5px;margin-top:4px}
.d-details{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.55}
.kv{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 20px;margin:0;font-size:14px}
.kv dt{color:var(--muted);font-size:12.5px;margin-bottom:2px}
.kv dd{margin:0;overflow-wrap:anywhere}
.kv dd small{display:block;color:var(--muted);font-size:12.5px}
.sec h3{font-size:14px;font-weight:600;margin:0 0 10px;display:flex;justify-content:space-between;align-items:center;gap:8px}
.sec{border-top:1px solid var(--line);padding-top:18px}
.manage{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
@media (max-width:480px){.manage{grid-template-columns:minmax(0,1fr)}.kv{grid-template-columns:repeat(2,minmax(0,1fr))}}
.manage .actions{grid-column:1/-1;display:flex;justify-content:flex-end;gap:8px}
.log{display:flex;flex-direction:column;gap:14px}
.ev{display:grid;grid-template-columns:28px minmax(0,1fr);gap:10px}
.ev .av{width:28px;height:28px;border-radius:50%;background:var(--bg);color:var(--muted);font-size:11.5px;font-weight:600;display:flex;align-items:center;justify-content:center;border:1px solid var(--line)}
.ev.note .av{background:var(--primary-soft);color:var(--primary);border-color:#F6D3AE}
.ev .meta{font-size:13px;color:var(--muted)}
.ev .meta b{color:var(--ink);font-weight:500}
.ev .txt{white-space:pre-wrap;overflow-wrap:anywhere;margin-top:2px}
.ev.note .txt{background:var(--bg);border-radius:var(--r);padding:8px 10px;margin-top:4px}
.ev.sys .txt{color:var(--muted);font-size:13.5px}
.files{display:flex;flex-wrap:wrap;gap:8px}
.files a{display:block;width:88px;height:88px;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;background:var(--bg);font-size:12px;color:var(--muted);text-decoration:none}
.files a:hover{border-color:var(--faint)}
.files a img{width:100%;height:100%;object-fit:cover;display:block}
.files a span{display:flex;height:100%;align-items:center;justify-content:center;text-align:center;padding:6px;overflow-wrap:anywhere}
.notebox{display:grid;gap:8px;margin-top:14px}
.notebox textarea{min-height:72px}
.notebox div{display:flex;justify-content:flex-end}
.dangerzone{border-top:1px solid var(--line);padding-top:16px;display:flex;justify-content:flex-start}

.toast{position:fixed;left:50%;bottom:calc(24px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:#1D2329;color:#fff;padding:10px 16px;border-radius:var(--r);z-index:60;max-width:calc(100% - 32px);font-size:13.5px;box-shadow:0 8px 24px rgba(16,24,40,.2)}
.toast.err{background:var(--red)}